After you receive the trade in kit, you will have 14 days to prepare your device and send it back. The trade-in kit may come with your new iPhone if it was added to an iPhone order. If you do not have the trade-in, the kit will be mailed separately to your address once your product is ready for shipment or pick up. We will verify the condition of your trade-in and send it back to you if everything is fine. If your device does not match the description, you will receive an email with the next steps. If you have paid the full amount and your device is worth more than your iPhone's cost, you will receive an Apple Gift Card via email.
Your device can also be traded in at an Apple Store upon purchase. However, the trade in value at the Apple Store may differ from what you receive online.
After you receive the trade in kit, you will have 14 days to prepare your device and send it back. The trade-in kit may come with your new iPhone if it was added to an iPhone order. If you do not have the trade-in, the kit will be mailed separately to your address once your product is ready for shipment or pick up. We will verify the condition of your trade-in and send it back to you if everything is fine. If your device does not match the description, you will receive an email with the next steps. If you have paid the full amount and your device is worth more than your iPhone's cost, you will receive an Apple Gift Card via email.